You need to be a registered user of ReverseVision with a valid subscription for the Loan Officer or Back Office module.
Before installing ReverseVision, back up all data and perform the latest updates for Windows including installation of the Framework 3.5 or higher (Depending on your Windows installation you can “Click Start” and select “Windows Update” or “Click Start”, select “All Programs” and then select “Windows Update”.)
Important: Also make sure the clock of your computer is set to the correct time and timezone, have checked “Automatically adjust clock for daylight saving changes” and correct time.
Several times during the installation seemingly nothing may happen for a few minutes, not even a window may be shown... This is normal. Also you may be asked a couple of times whether you want to Open or Run a file, or save it. Run will be your first choice, Open the second; don’t Save the file. It is also important to know that only the user under whose name the installation has been made will have access to ReverseVision. That means if an Administrator logs in as Administrator and performs the installation, only the Administrator will have access to ReverseVision.
As a Microsoft ClickOnce application ReverseVision (or some of its dependency programs - to be more precise) may require administration rights for the first installation, but after the initial installation ReverseVision does NOT require administrative rights anymore, neither to start the application nor to install upgrades. After the initial installation administrative rights can be revoked from the user using ReverseVision.
It is important that if the initial installation requires administrative rights, these rights are temporarily granted to the user who will use ReverseVision and the software installed by that user (as opposed to another user with administrative rights performing the installation).
Use Internet Explorer (other browsers may not work) to navigate to the site provided to you by the administrator. Click Install.
Depending on the status of your machine, several updates and installations need to be made, such as “Framework 3.5” or “Crystal Reports”. The installer may ask you from 0 to several times to accept these installations. You will need to accept these programs.
After the installation a pop up window will appear asking for your credentials. Fill in User Name and Password (given to you by your Administrator) and click OK. The initial files will be downloaded and the application will be started.
The next time you want to start ReverseVision you just select the program from the Start Menu of Windows. Whenever there is a new version available, you will be prompted to install the new version. It is strongly recommended to always install the new version.