ReverseVision Installation Guide

Prerequisites

You need to be a registered user of ReverseVision with a valid subscription for the Loan Officer or Back Office module.

Minimum System Requirements

  • Windows Vista, Windows 7, Windows 8 (except RT-version)
  • .NET Framework 3.5 Service Pack 1 and all applicable updates
  • Monitor with resolution of 1024×768
  • 1 GB RAM
  • MS Office 2003
  • 1GB free space on the hard disk
  • Internet access (high speed)
  • Latest security updates from Windows Update [Highly Recommended]

Before installing ReverseVision, back up all data and perform the latest updates for Windows including installation of the Framework 3.5 or higher (Depending on your Windows installation you can “Click Start” and select “Windows Update” or “Click Start”, select “All Programs” and then select “Windows Update”.)

Important: Also make sure the clock of your computer is set to the correct time and timezone, have checked “Automatically adjust clock for daylight saving changes” and correct time.

Software Installation

Important

Several times during the installation seemingly nothing may happen for a few minutes, not even a window may be shown... This is normal. Also you may be asked a couple of times whether you want to Open or Run a file, or save it. Run will be your first choice, Open the second; don’t Save the file. It is also important to know that only the user under whose name the installation has been made will have access to ReverseVision. That means if an Administrator logs in as Administrator and performs the installation, only the Administrator will have access to ReverseVision.

Access Rights

As a Microsoft ClickOnce application ReverseVision (or some of its dependency programs - to be more precise) may require administration rights for the first installation, but after the initial installation ReverseVision does NOT require administrative rights anymore, neither to start the application nor to install upgrades. After the initial installation administrative rights can be revoked from the user using ReverseVision.

It is important that if the initial installation requires administrative rights, these rights are temporarily granted to the user who will use ReverseVision and the software installed by that user (as opposed to another user with administrative rights performing the installation).

Start Installation

Use Internet Explorer (other browsers may not work) to navigate to the site provided to you by the administrator. Click Install.

Installation of Prerequisites

Depending on the status of your machine, several updates and installations need to be made, such as “Framework 3.5” or “Crystal Reports”. The installer may ask you from 0 to several times to accept these installations. You will need to accept these programs.

Log in to Server

After the installation a pop up window will appear asking for your credentials. Fill in User Name and Password (given to you by your Administrator) and click OK. The initial files will be downloaded and the application will be started.

The next time you want to start ReverseVision you just select the program from the Start Menu of Windows. Whenever there is a new version available, you will be prompted to install the new version. It is strongly recommended to always install the new version.

 
howto\install\rmx.txt · Last modified: 2014/09/24 12:20 by eric
 
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